Enlightium Academy Support

Software Requirements and Recommendations

Software Technical Requirements and Recommendations

Operating Systems

  • The following operating systems are reported to work with Ignitia and Canvas:

  • Apple/Mac

  • Chromebook

  • Windows

  • Note that older versions of these operating systems may not work.

Internet Browsers and Settings

  • The following Internet browsers work best with Ignitia:

  • Browser settings:
    • Passwords: Disable features that automatically save passwords. 
    • AutoComplete: Disable, as this often looks like a list of answers from which to choose. 
    • Caching: Enable, but set browsers to clear the cache when closed.

Additional Recommendations

  • Students need a reliable Internet connection; satellite internet is not recommended.
  • *.glynlyon.com and *.sooschools.com must be added to the whitelist of any filtering, proxy, or firewall programs/servers in use.

Software Troubleshooting Blogs

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