Enlightium Academy Support

Ignitia Technical Support

Step 1: Review Enlightium's resources

Step 2: Contact Ignitia's Technical Support Team

  • Ignitia's dedicated support team is available to assist your student with technical problems
  • Please contact their team before Enlightium's team for all technical issues with the exception of resetting students' passwords
  • You can reach their team at (800) 735-4193
    • It is recommended to save this number in your phone

Step 3: Contact Enlightium's team

  • Enlightium's team can assist with
    • Student password resets (email support@enlightiumacademy.com)
    • Technical issues not resolved by Ignitia Technical Support (call 866-488-4818 extension 1, then extension 4) or by emailing support@enlightiumacademy.com

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