Ignitia Technical Support

Step 1: Review Enlightium's Resources

Review technical requirements blogs Review Ignitia troubleshooting blogs

Step 2: Contact Ignitia's Technical Support Team

Ignitia's dedicated support team is available to assist your student with technical problems. Please contact their team before Enlightium's team for all technical issues with the exception of resetting students' passwords. You can reach their team at (800) 735-4193. It is recommended to save this number on your phone.

Step 3: Contact Enlightium's team

If your student’s Ignitia password needs to be reset, fill out this form. For all other requests, email [email protected].