Enlightium Academy Support

Ignitia Technical Support

Step 1: Review Enlightium's Resources

Step 2: Contact Ignitia's Technical Support Team

  • Ignitia's dedicated support team is available to assist your student with technical problems.
  • Please contact their team before Enlightium's team for all technical issues with the exception of resetting students' passwords.
  • You can reach their team at (800) 735-4193.
    • It is recommended to save this number on your phone.

Step 3: Contact Enlightium's team

  • If your student’s Ignitia password needs to be reset, fill out this form.
  • For all other requests, email it@enlightiumacademy.com.

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