Enlightium Academy Support

Best Computer Practices

  • Use Firefox or Chrome web browsers
  • Clear cache and cookies to resolve most issues
  • Students should always click “Next Question” and “Previous Question” when proceeding through the assignments
  • Students should SAVE essays, etc. offline to avoid it being lost due to technical issues (such as using Google Docs)
  • Students should ALWAYS click “Log Out of Ignitia” to prevent Ignitia from locking them out temporarily
  • Students should NEVER click the “Back” button on assignments to navigate between pages
  • Students should AVOID being inactive for more than 20 minutes on quizzes and tests to avoid being logged out

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