Enlightium Academy Support

Technical Requirements

General Info

  • You must have a good internet connection
  • 1024 x 768 screen resolution or larger

Operating Systems

  • Windows XP Service Pack 3
  • Windows Vista
  • Windows 7 & 8
  • Mac OS X 10.5+
  • Ubuntu 9.x+

Supported Browsers

  • Firefox version 13 or higher (recommended for Ignitia)
  • Internet Explorer version 8 or higher
    • For users of Internet Explorer on Windows 8, Ignitia must be operated in the Desktop version of Internet Explorer
  • Safari version 5 or higher
  • Google Chrome version 23 or higher

Browser Settings

  • Passwords: Disable features that automatically save passwords 
  • AutoComplete: Disable, as this often looks like a list of answers from which to choose 
  • Caching: Enable, but set browsers to clear the cache when closed 
  • JavaScript: Must be enabled for pages to render correctly 

Additional Software Requirements 

  • Adobe Reader version 9 or higher
  • Multimedia, including video and audio, requires Adobe Flash version 11 or higher
  • Reports in Ignitia are generated as PDF, HTML, or Excel files


Network Considerations

  • *.glynlyon.com and *.sooschools.com must be added to the whitelist of any filtering, proxy, or firewall programs/servers in use. 

Technical Resources:

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